Shipping Policy

Shipping Policy

Last Updated: 11/13/25

At Rubies Gifts, we work hard to deliver your items quickly and securely.

1. Processing Time

Orders are typically processed within:

  • 1–3 business days

During peak seasons or sales, processing may take slightly longer.

2. Shipping Carriers

We ship through:

  • USPS

  • UPS

  • FedEx

  • DHL

Carrier options may vary based on location and items.

3. Shipping Times

Estimated delivery times (after processing) vary by location:

  • USA: 3–7 business days

  • International: Varies by country (if offered)

Please note these are estimates and not guarantees.

4. Tracking

Once your order ships, you will receive an email with tracking details.
Tracking may take up to 24 hours to update.

5. Shipping Address Accuracy

Customers are responsible for ensuring all shipping details are correct.
We are not responsible for:

  • Lost packages due to incorrect addresses

  • Delivery delays caused by carriers

    6. Lost or Stolen Packages

    If the carrier marks the package as delivered but you did not receive it:

    • Check with neighbors

    • Contact your local carrier office

    We are not responsible for packages confirmed as delivered.

    7. Contact Us

    For shipping questions, email: support@rubiesgifts.com